the post-MOOC-hype landscape: what’s REALLY next?

My #mri13 keynote panel talk last week was on “the post-MOOC-hype landscape.” It was supposed to be about what I think we can do in the current “we have a lousy product” hype gulch before it all gears up again to bend the ear of NYT readers all over academia. And Silicon Valley.

The short version (see slide 4) is this: there are currently two solitudes in the MOOC conversation, and it’s not a cMOOC/xMOOC divide. One solitude – the mainstream media discourse – is essentially a unicorn, in the sense that its promises are fantasies of salvation and solutionism that have very little to do with the actual practice of higher education. The other – the practitioners’ discourse(s), broadly represented by the various interests around the table at #mri13 – is a Tower of Babel. Still, this solitude, loosely and cacophonously affiliated as it is, nonetheless leans towards discussing MOOCs in terms of learning. And in the wake of twenty-odd months of hype in which the dominant public narratives about higher ed have been all glorious revolution or ghastly spectre, I think it’s time to seize this (likely momentary) lull in unicorn sales and try to talk about MOOCs as learning. We need to make ourselves familiar with what the post-hype landscape of higher ed looks like, and address the issues and opportunities it’s left us with. In learning terms. On as many public platforms as we can. In stereo.

In other words, challenge the empty narratives that your administrators or your faculty have been sold. Find ways to talk about why what you’re doing matters. Change the narrative from unicorns back to what education is about: learning. End story.
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Maybe I got it wrong, though.

In the revisionist history of my own mind, the “post-MOOC-hype landscape” is now forever linked to the unplowed freeways of the post-apocalyptic ice-storm-in-Texas landscape that stormstayed plenty of conference attendees in Arlington for the weekend. I got out, though dramatically. I pretty much hopped off the panel stage and into a taxi van with Dave, Mike Caulfield, Emily Schneider, two gregarious business dudes from Montreal, and a most intrepid driver, who happened to have grown up in India and had never seen snow in his life. The seven of us, strapped into our seatbelts over a set of summer tires that God never intended for ice, bumped steadily over a barren landscape of exit bridges and frozen plains speaking – at one point in the drive – in English, French, and Urdu all at once.

One of the Montreal business dudes managed to educate us all about bee death while also inquiring which language Dave & I make love in. (Apparently, folks, French comes highly recommended.) The other Montrealer, born on the subcontinent, sat in front and instructed the driver in their mother tongue on how to keep us the hell out of the ditch. A giant flashing billboard along the way proclaimed TRAVEL NOT RECOMMENDED. It reminded me of nothing so much as a scene from Mad Max.

But there we were, squished together.

It seems to me as good a metaphor as any for where we are with MOOCs and higher ed.

That second solitude – those of us whose research and practice focus on MOOCs right now – are like the seven of us in that little van. We’re a random collection. We don’t all know each other. We speak different languages and have different ideas about which ones are good for what. And we’re all of us inching forward in a space rendered unfamiliar by a freak storm – in one case ice, in the other, hype – that nobody’d expected in that particular context.

I got it wrong in the sense that the real ‘what’s next?’ may not be grappling with the unicorn narratives.

I think ‘what’s next?’ is working out the conversation IN the metaphorical van. Some who see MOOCs as learning focus on the pursuit of its ever-more-finely-honed measurement. Others are more inclined to dismiss measurement as irrelevant to the networked synthesis of ideas that forms the backbone of their approach to education. A hundred more do something in between. We don’t necessarily know how to talk to each other. It became evident around the Arlington bar tables last week that the chasms between practitioners’ varying versions of learning and knowledge are so deep some aren’t even really aware that the rest of us are IN the van.

That blindness – which we all, me included, probably suffer from to some extent – is dangerous. It’s dangerous because people keep trying to shove the future of education as a public enterprise into the van, without asking questions of what counts as education and of who benefits – and loses – if it becomes seen as a consumer commodity.

I don’t believe data has the sole answers to these questions. Conversations about theory and Big Data being post-theory kept emerging in Arlington, and have flowered further in the blog-to-blog flurry of discussion that’s circulated since we all escaped the Texas ice (Martin Weller & Mike Caulfield have written posts that make great bookends on the issues the End of Theory raises; Tanya Joosten & Jim Groom, among others, held court on the issue at the bar). But the elite university data scientists are notably absent from this networked conversation.

There are more solitudes here than my slide deck lets on. And like the unicorn narratives, Big Data tends towards being a totalizing vision.

Ontologically, the networked approach to MOOC learning and the AI-rooted machine learning approach are very different animals. They always have been, and the fact that we’re even all in this little van together bumbling through the post-hype landscape is as much a linguistic accident as anything: one NYT article and two very different conceptions of the Internet happening to education got hitched together on one wild ride.

I think there’s potential in that: there’s a lot about what analytics can tell us that interests me. But algorithms are not neutral, in my worldview. The Big Data researchers bring institutional clout and status to the conversation along with what struck me, in many cases, as an almost entirely un-self-conscious absolutism in their approach to knowledge and learning and the capacities of correlative data. And that raises issues about the future and direction of higher education and learning, far more than unicorn narratives ever did. When I say the MOOC narrative needs changing, I don’t mean it needs to become a monolith – it won’t. Part of its power is that many new stories of learning and education can nest themselves within it. Nor do I particularly expect to change the data scientists’ narrative on MOOCs and learning – except when they try to argue knowledge as truth over my prime rib dinner. But in the post-apocalyptic, supposedly post-hype landscape that was Texas, the biggest ‘what’s next?’ I actually came away with was the question of whether those of us most deeply invested in MOOCs at the moment can learn to live and work together in any real way.

As George Siemens said in the opening to the very first #mri13 session, these are issues of power. Educationally, ideologically…hopefully not apocalyptically.

Hang on tight, kids. The next van ride’s aimed for Charlottetown, for #mri14. It almost NEVER snows here in July, I promise. ;)

brand in open courses: the new game in higher education

This week, Sebastian Thrun, one of the adjunct professors who taught Stanford’s open online Artificial Intelligence course this past fall, announced that he will be offering a new open course starting in February. It’ll be free, and it’ll be online. It also won’t have any university affiliation.

The announcement led to a flurry of discussion about the future of higher education and of brand and its role in the brave new world of learning, 2012-style.

Audrey Watters wrote a piece for Inside Higher Education about college credentials, wondering whether students will choose to follow a star professor’s individual brand “outside the walls of the university.” In the same publication, on the same day, Steve Kolowich said Thrun’s new startup, KnowLabs, would “put the importance of the institutional brand to the test.”

Both stories suggest that KnowLabs is a test case for the power of the personal brand to lead learning initiatives.

(Truth is, that’s already been shown. In terms of scale, sure, the Stanford/KnowLabs case is a far more massive proof of concept than the Massive Open Online courses like #change11 or the many MOOCs that have preceded it. But the truth is, George Siemens and Stephen Downes and others de-coupled their MOOCs from formal accredited offerings a few years back, and have already shown that thousands of people are, in fact, quite willing to follow the brand of an individual facilitator beyond the walls of academia.)

But this is NOT a personal brand versus institutional brand game. It’s something new: it’s about brand as a way to be part of an entirely different game of learning.

Academic institutions have been the primary keepers of knowledge in Western society for centuries: as such, they’ve also played a central role in according individuals the status of “knower” within our culture.

As I commented on Watters’ article, Thrun’s personal brand is still built on and in the institutional brand system, the one by which big universities like Stanford hold claim to particular standards of knowledge and status. Thrun’s association with them credentializes him as a professor. His personal brand is built in part on his institutional affiliations. Of course people will follow him, Pied-Piper-like, outside the walls of the university: he’s been vetted and found good enough for Stanford. Why wouldn’t he be good enough to teach little old me for free?

(Well, so long as I don’t want or need formal credit for the experience of learning with him. More on that in a minute).

Thrun’s street cred is also based in his history with Google. In this, he follows the long-trodden path of business and industry “experts” who are in effect accredited as knowers by their own success: their reputation grants them recognition in the eyes of those who value their knowledge, whether or not it has been stamped by a formal institution.

It is this issue of accreditation that seems to fester and bubble at the heart of most of the conversation around open online learning initiatives, large or small. The stamp – or brand – of formalized learning still represents to many minds the be-all and end-all of education: it’s raison d’etre. But this vision of brand is an outdated game.

The institutional model of knowledge and knowers that dominated pre-digital society rested on the philosophical assumption that courses exist to credential students and move them through an organized and predetermined structure. This is the business model of the modern university, sure, and predates it to the extent that credentialism of knowledge has held industry status in our culture.

This model, however, is not about learning. It encourages us to view learning through the lens of retention and completion rates; from a perspective of credits bestowed. These lenses are hugely important for contemporary academic institutions, but what they tell us is more about the success of the institution than the success of the learner on his or her own terms. And that’s an increasingly critical distinction.

Open online courses come at the idea of learning not from a “what is taught” perspective of value, but a “what is accessed” perspective of value. They don’t necessarily claim to assure anything is learned: they don’t tend to offer credentials, beyond (in some cases) a minimal badge acknowledging that participation occurred. But their goal is NOT to be externalizable measures of what information a person has mastered. Their goal is to offer people the chance to access, in an organized fashion, information and ideas, and to participate in the learning experience around that information or those ideas. They follow the participatory model of learning, which is social and rhizomatic and based more in notions of intrinsic value than of extrinsic credentializing.

If I participate in a MOOC or in Thrun’s new course, it’s not an opportunity for me to be sanctioned by an existing institutional brand, no. But it’s an opportunity for me to develop my own interests and ideas and brand as I learn and connect and perform my knowledge in a networked environment of inquiry.

Digital networks connect people and allow for the sharing and working through of ideas. Knowledge is no longer the sole or even primary purview of institutions: it’s out there, part of what Haraway called “the integrated circuit.” And if I am out there too, I can participate in the creation and sharing of knowledge, whether or not I have any institutional affiliation. I do so by engaging, by putting ideas out there and contributing to the ideas of others: by building my reputation or brand as someone who has something of value to contribute. Brand is not necessarily the end-goal of this game: it’s simply what you build as you play.

This is the networked reputation model for participatory learning. It’s social. It’s informal. It’s learner-centered and it’s not going away.

MOOC participation, then, isn’t about following a star facilitator’s brand outside the walls of academia. It’s about developing one’s own brand and reputation as a learner and knower, irrespective of those walls.

Now, Some of us straddle the two worlds. Some aren’t interested in formal, traditional models of higher education at all. And some need formalized credentials but also want access to contemporary up-to-the-minute expertise and participation that traditional academia simply cannot and does not provide. Sometimes, many of us require levels of vetting for particular pieces of knowledge that the informal peer processes of networked branding and open learning can’t offer.

Sometimes, Sebastian Thrun attested, going social in learning makes it hard to go back to the formal model.

Both types of learning have their place. But the open online courses simply don’t exist to do the things traditional courses do. Considering them on those terms is like judging a basketball team for playing bad soccer. Different game. Shared audience in terms of the sports market pie? Sure. But there’s more than one game in town in terms of higher education now.

And while MOOCs may be an example of personal brand driving people beyond the walls of institutional academic brands, this isn’t just about the individual brands of facilitators. It’s about the participants, and what they have to gain.
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(I was tickled to see Steve Kolowich call the Stanford AI course a MOOC. Dave was part of the coining of the term, and while it was obvious to most in the networks of educational technologies this fall that the much-talked-about Stanford initiative was, in fact, a MOOC, the word wasn’t a familiar one to the New York Times et al. It’s an awkward term, sure. But most neologisms are: I still haven’t heard a simple alternative arise to conceptualize these large-scale, networked offerings, and so I’m kinda rooting for it. MOOC MOOC. MOOC.)