The Crosshairs of the Split Hairs: #digciz

This week, Mia Zamora and I are kicking off #digciz 2017 with a conversation about digital citizenship, and what it means in a world wherein “the digital” is increasingly a delivery system for surveillance and spectacle and amplified uncertainty.

(Or maybe that’s just my take. Maybe it’s different in your world. Maybe you see it differently? I would pay big cash money to see it differently so I am open to being invited over. Please note I actually have no big cash money.)

In any case, the month of June will be a #digciz-fest of epic proportions *if* y’all come out and play, and Mia and I have the privilege of leading us all out of the gate with a few provocations and a #4wordstory conversation about what good citizenship means in participatory spaces.

Here’s my opening salvo. :) (I’m a bit of a shit about the word “citizenship”…)


Grumpy Cat, ultimate Digital Citizen, makes the perfect Rorschach Test for your own interpretations of digital citizenship! Is he saying:

a) Even online, we are all people. Kumbay-effing-yah.
b) Digital citizenship sucks because people. People suck.
c) It is irritating to even have this conversation. Stop being a digital dualist.
d) All of the above?
***

I myself am still not entirely sure. A little over a month ago, I wrote up a talk on citizenship and identity that I didn’t manage to explain very articulately…and got comments like it was 2008 up in here.

Note to self: PUBLISH HALF-BAKED LIGHTBULB MOMENTS MORE OFTEN.

Or rather: publish half-baked lightbulb moments more often, *if* you like the hit of attention/engagement/validation that comments apparently still provide, even years after blogs were supposed to be dead.

(Disclosure: I am actually that person who likes the hit of attention/engagement/validation that comments apparently still provide, just if there were any questions. But we do not acknowledge that publicly, do we? Because decorum. Or the games we play around palatable identities in an attention economy.)

Only my discomfort with totally half-baked posts – or the rarity of lightbulb moments in my life – will save y’all from wanton comment-chasing, folks.

Which brings me back to the actual lightbulb moment that I’d had in the middle of that talk I tried to write up.

Digital platforms and digital affordances – underpinned by the capitalist enclosure of participatory digital spaces over the last decade or so, with its surveillance and metrics and constant advertising of reductive versions of our identity back to us – do NOT lend themselves to good digital citizenship, in the sense that they do not foster a space I would actually want to be a citizen of, to whatever (limited) extent the citizenship model holds when conceptualized in the border-free digital realm.

They do not lend themselves to good digital citizenship because they shape and direct human behaviour in ways that privilege capital and circulation and extremes, rather than, say, collaboration or empathy. Or even just being alone with one’s thoughts.

They increasingly shape the logic of our learning spaces to Silicon Valley’s concept of what that should be. Spoiler: that tends to be “individualism, neoliberalism, libertarianism, imperialism, the exclusion of people of color and white women.”

They foster spectacle and scale and virality and dogpiles and dragging and while there are moments of justice and glory in it all, at its logical endpoint it’s a Hunger Games.

(Wait. Mixed my dystopias.)

Of course, if you’re reading this, chances are good you don’t live in that web, that digital space. Humans have agency. Technologies or platforms are not determinist. I read my comments section. Got it.

Most of the people who’ll ever click on this post will come to it through the variety of still-quite-participatory communities that form my network, and our collective constellation of “digital” remains very much not-entirely-subsumed by capitalism and spectacle. We resist. We share. We care.

My research was really clear about the caring, the ways in which we make ourselves vulnerable to each other, even in the strange collapsed contexts of academic Twitter.

I’d venture that in most digital spaces that build any sense of ongoing community over time, people do the same. That‘s why I’m a bit of a shit about citizenship.
***

The web, and the capacity of strangers to receive my words – all of them, even the ugly ones or the half-baked ones or the things I couldn’t say out loud – once gave me back some sense of myself as being able to contribute to a world I wanted to live in.

It gave me a sense of being a citizen – in the rights and responsibilities sense, in the belonging sense – of something I was invested in more than I’ve ever, frankly, been invested in the concept of Canada as a nation-state (no matter how much Trump has done recently to make me appreciate that particular concept and its vulnerability, AHEM).

But the operations of scale and visibility and capital – especially capital – mean that our platforms keep creeping up on us, shifting, creating all kinds of insidious ways to monetize our caring and our sharing and in doing so, shape how we relate to each other…and in the long run, who we get to be in relation to these digital spaces.


And nope, #NotAllPerformativity is negative and #NotAllSoCalledSlacktivism is empty, but platform-based and -driven behaviours that shape our sense of personal identity should be things we’re watching WAAAAY more closely than we seem to know how. Not just because we may be frogs boiling slowly towards whatever Mark Zuckerberg’s end game of world domination may be…but because polarization seems to be eating us alive, as a broader society, online and off.

The fracturing of social bonds and security is not digital. The inequality and uncertainty at the root of it is not digital.

But it all leaves us…confronted. Constantly confronted.

And the digital amplifies our confrontedness.

The digital demands constant signalling. Other people’s signalling confronts us. We create spaces to bond over that confrontedness. Performative wokeness devolves into factionalism. White supremacy festers its way into the open.

This seems to be the yearbook quote of humanity confronted by virtue signalling:

And then, as a FB friend quipped in the thread under my earlier identity/citizenship post…we get caught “in the crosshairs of the split hairs.” THAT.

I think THAT should be 2017’s yearbook quote.

And because we are human, we don’t even always completely notice the way our identities are being shaped by our social environments and what they naturalize…THEY JUST BECOME OUR REALITY.
***

So…what can we do? How can we envision and work toward something better? What kinds of civic and social spaces do we want, online?

Tell us your #4wordstories of what YOU want, using the hashtag #digciz.

The conversation will unfold for 48 hours or so, through June 1st. Or whenever we’re done. Our goal is to get a sense of what people think digital citizenship can be, but also to hash out some of the constraints and realities that shape what it is, for most of us. And what works. What we could be aiming for, as a model of human engagement.

Just a little model for human engagement. You know. Shoot the moon. ;)

What Your New Year’s Facebook Posts Really Mean

So I did that Facebook “Year in Review” thing a week or two ago even though I’m moderately sure it serves up some extra layer of data-mining capacity on a platter to Zuckerberg’s new personalized learning minions. Encapsulated in ten photos, my reductive 2015 in review looked…nice.

Really nice. A lot of travel, a lot of family time, a Ph.D earned, a conversation on Twitter with David Bowie’s son. Some excessive (expletive deleted) snow, but otherwise nice.

It left the rejected papers out. The time my son wore the same socks for four days. My posts about alcohol and fascism and friends leaving town all stayed conveniently out of the frame, presumably because Facebook knows these are not the prettiest things upon which to reflect fulsomely at the close of the year. Or perhaps Facebook only *knows* that because nobody much liked those posts.

All in all, it made me appear more or less like an amalgam of the identities I aspire to. Yeh, yeh.

You already knew that about Facebook.

But I think there’s more going on there. Today, on New Year’s Eve, my Facebook feed is a radiant orgy of Auld Lang Syne recollecting the year gone by in (mostly) tranquility and (mostly) appreciation, with a smattering of don’t-let-the-door-hit-you-on-the-way-out, depending on what kind of a year people had & also where they self-identify and perform on the emo-to-chirpy spectrum. It is also, increasingly, a site of exhortations to do better as a society in 2016, a space for calling out the broken social contracts and structural underpinnings that differentiate individuals’ life chances so drastically even in some of the wealthiest countries in the world.

It occurred to me this morning that a thousand years hence, should archaeologists or aliens dig up the remnants of bourgeois North American “civilization,” such as it is, they will be sorely challenged to understand a damn thing about who we were and how we lived without our Facebook feeds.

If we cared about the future, people, we’d be chiseling this stuff into stone.
***

I got a book for Christmas – thanks Santa Dave! – called A Colorful History of Popular Delusions. Like all good gifts for fledgling academics, it has me thinking about work, even while I appear to be lolling in sloth over the holidays.

The book is a cultural history – without excessive depth, but this is not a peer review – of mass phenomena that overtake pockets of society at various intervals: fads, crazes, urban legends, mass hysterias. It details examples of each of these phenomena, from the tulip craze in Holland through the Salem witch trials and McCarthyism, and some of the extenuating cultural factors that generated them.

Two things strike me:

  1. We, as humans, are profoundly adaptable – we have, historically, in matters of weeks and even days, on occasion adjusted the norms and compasses of our societies – in ways that seem almost unimaginable later on – in response to triggers that prey upon particularly cultural powerful fears, aspirations, or repressions.
  2. We, as cultures, are profoundly vulnerable to the narratives that we circulate and enact as members of our societies, particularly surrounding fears, aspirations, and repressions.

What does this have to do with Facebook?

Facebook – and more broadly, social media in general…but Facebook remains for the moment the space of the widest participation across demographics even while targeting ads designed to keep people IN their existing demographics – is the stage upon which the battle over dominant cultural narratives is played out.

Social media is where we are deciding who we are, not just as individual digital identities but AS A PEOPLE, A SOCIETY. Or perhaps, as we haven’t quite acknowledged yet, as almost separate societies within the same geopolitical entities, subject to laws and policies that have differential effects on different bodies and identities. Day-to-day, social media is the battleground for the stories we live by. It is the space where our cultural fears, aspirations, and repressions circulate.

Previously, at least as my book loosely outlines it, these narratives tended to be nursed and cultivated through a combination of institutional and moral edicts, generally protecting whatever the status quo was except in times of upheaval wherein individual voices – or, occasionally, intentional power gambits – destabilized those normative belief systems and identities and galvanized new ones around them, even if only for a brief window of time.

I’m not naive enough to think this means we’re free from our institutions, the media perhaps most outsizedly and dangerously powerful among them in terms of narrative capacity, but as any of us who have had any level of professional media exposure via social media participation can attest, even the media now draw their sense of the tenor of things from social media, even if they insist on repackaging them in binaries in the process.

This is why hashtag activism matters, and why social media visibility is risky and why posting about mass shootings draws out your weird uncle (who otherwise never acknowledges anything you say) in full Gandalf “YOU SHALL NOT PASS” mode, even if Gandalf wouldn’t approve of his from-my-cold-dead-hands politics.

Facebook and the rest of social media are our day-to-day archive of who we are trying to become.

These are our times and they are fraught and sometimes ugly and we move too fast from fad to fad and whiplash to whiplash in the outrage generator that social media creates, absolutely.

Still, I watch people get a little bit more media literate all the time, make the wizards behind the curtain a little more visible, push back against witch hunts in ways that I’m not sure were possible in closed and isolated societies like 17th century small-town Massachusetts.

Sometimes I have hope that maybe this isn’t all just a one-way sinkhole. Sometimes.
***

Which brings us back to the New Years posts. We live lives of inexorable and relentless change, amplified by the bucket lists and planned obsolescences and precarities and excesses the kinds of lives Facebook seems designed to reflect. A lot can happen in a year of living one’s Best Life (TM), after all, and if one fails to reflect on it all with sufficient attention, one is committing the ultimate sin of those aiming for Best Lives. My thoughts on the pressure to live our Best Lives are not pretty.

But when I see our collective New Years wishes and reflections and updates and hopes less in the vein of the “yay me” holiday update of wonderfulness and more in the spirit of a mass ongoing narrative conflict in which we try to influence our peers’ understandings of what has meaning and value, of what our repressions are and what our fears and aspirations *should* be…I’m less cynical.

Bring on the New Years posts and wishes and wrap-ups. Maybe these little outpourings help us focus on bits of hope as we cross into a new turn around the sun, bring collegiality to spaces and identities that are often fraught. Even if the aliens and archaeologists never see it all, maybe it makes a difference to the rest of what they dig up someday.

Happy New Year, friends. :)

for shame

Dave and our friend Beth have a semi-regular gig on the local CBC morning show‘s social media panel…but this week, Dave’s away. Since it’s handy to have a literal in-house replacement to offer up, I got to play pinch hitter. And thanks to last week’s #FHRITP spectacle last week in Toronto, they were talking online shaming, which I’ve been thinking and writing about since the conclusion of my thesis.

So…I spent last evening to trying to unpack what’s actually happening with shame and scale in contemporary culture.

Screen Shot 2015-05-20 at 4.54.41 PM

Here are Beth & I at the brisk and perky hour of 7:30 in the morning, talking it all through. But being me, I made notes that could have filled a three-hour show, and it got me thinking about shame and scale and social media at a level that I couldn’t manage to pack into our ten minutes on air.

Here are the highlights of what a combination of years of background research into social media + frantic Googling + the threat of making a totally unprepared arse of myself on-air got me thinking about shame and all the sensationalism-driven conversations we’re having, societally, about social media and shame.

First, public shaming is in no way a new or online phenomenon. We may be experiencing a glorious new glut of it in our Twitter and Facebook feeds, but our fascination with it shouldn’t fool us…we’re not gawking because it’s new. We’re gawking because it’s uncomfortable.

We’re gawking because Call-Out Culture calls us out – no matter what sanitized shade of bland we may be as individuals – and reveals our participation in the engines of power that allow some people to chew others up. We’re not supposed to talk about power. It works hard to make itself invisible. But I think social media platforms hail us, in Althusserian terms, into complex and collapsed social and political ideologies of power in ways we can’t quite naturalize because the platforms are still so new and constantly changing. Online, we have to grapple with our own interpellation as subjects.

Second, there are two ways public shaming has always worked.

  • To control people, & force them to comply with the status quo. The Scarlet Letter is a great way to keep wives faithful.
  • To push back against that status quo or speak truth to power. If you can actually show that the Emperor has no clothes, you delegitimize his power and call into question the whole system he rules.

So I think online shaming and Call-Out Culture is a clash of these two archaic forms of public shaming. And which is which depends on where the speaker aligns – at that moment, in his or her complex and intersectional identity.

Here’s how you tell: does the speech act he or she engages in reinforce the status quo or challenge it?

The first is trolling. Trolling silences through shame. It reinforces status quo power positions: male over female, rich over poor, white over black, abled over disabled…any of those societal norms that govern who gets heard.

The second is hashtag activism. Hashtag activism allows people who experience marginalization to band together to speak back – to call out and critique others for the degrading or insulting or even just casually ignorant thing they’ve said in public.

Sometimes people have a hard time figuring out which side that status quo is actually on. Both trolling and calling out can be nasty, from a personal perspective, and people like to feel righteous, so you’ll see cases like the dude with the TV reporter who’s acting all offended that she’s calling him out for having leapt into her WORK to sexually degrade her for his own entertainment and…what? Fame?

Well, he got his 15 minutes. And he needs a new job.

And call out culture can be like that – when the hashtag activists succeed sometimes the consequence can seem out of proportion to the offence. But it raises real questions of what SHOULD the consequences of public speech be?

Because if people DO get away with disrupting and degrading others just to reinforce power positions – oh hey, it’s funny, can’t you take a joke? – then REAL PEOPLE end up living with that, feeling degraded…and that has consequences too.

Both individually and for that status quo of who gets to speak and be heard.

We don’t want a society entirely driven by shame. Those always turn out dangerous. But I am wary of the ways that pundits and media are lining up to denounce shame at this juncture, particularly when their words tend to sympathize with the risks that white, middle class Justine Saccos face in this “mob morality,” rather than with the risks and shame that those #FHRITP guys were trying to inflame as they aggressively asserted their own right to complete and utter shamelessness. Shame should not be a zero-sum. Shame as a tactical response to marginalization should not be needed…but if it works, let’s not focus on shutting down the very few effective means we have for speaking truth to power at scale.

The Old School – Sexism, Social Media, Campus Culture, and Identities

Mostly, when I write and talk about social media, the riskiest thing I’m doing is destabilizing a few people’s dearly-held concepts about the ways in which scholarly influence operates and circulates within academia.

This past weekend, though, I had the privilege of doing something that felt much more dangerous – I talked about the culture of sexism and sexualized violence on campuses and in society at large. In a keynote, on a campus where last year’s student orientation chant about non-consensual sex hit Youtube and made national and international news. The audience, mostly from Maritime Canada higher ed institutions, were lovely. Designing the talk was terrifying.

Not because I was talking particularly outside my field: I wasn’t. I talked about it all through the lens of social media, as both a symptom of and contributor to the problem. I talked about #yesallwomen and about the UCSB shooting and Men’s Rights Activism sites and about how social media amplifies all aspects of who we are and what we think and believe, and reflects society’s power relations as much as it also actively tries to shape them. I talked about how the stories we tell ourselves about technologies are often deterministic, even scapegoating, focusing blame on gadgets rather than on ourselves. It was a culture talk, a structure talk, and a history talk, in addition to being a social media talk. I was proud of it.

And it went well, though I can’t entirely credit my carefully-crafted navigation of the semiotic landscape of gender and power. It worked in part because I didn’t actually have to introduce the topics of conversation or carry them into the arena for discussion: I followed on the heels of the very sincere and very illustrious Wayne MacKay, whose bio features his Order of Canada and the fact that he chairs committees and councils on cyberbullying and sexualized violence on campuses and is a lawyer and professor and former President of my undergraduate institution.

(My bio, on the other hand, pretty much mentions that I have a Twitter account. To thine own self be true.)

It wasn’t punching above my weight that felt dangerous. It was the in-between space of the topic: the fact that what is sayable about the reality of gendered identities and sexual politics these days is fraught and limited. The fact that – and this is at the core of everything I tried to say – they have ALWAYS been fraught and limited. The fact that as a 42 year old grown woman with a big-ass vocabulary, using the word “patriarchy” in a public conversation – online or in person – still makes me nervous. Because I don’t much enjoy being diminished and abused, full stop, and while correlation may not be causation, I tend not to stick my hand back on the stovetop after a burn.

When high-status white males lend their voices to framing these conversations, it’s easier. Their very presence does the discursive work of legitimating the topic, making it a Very Important Thing and not an attack from the margins. In the case of Saturday’s conversation, it also helped that we were addressing college and university student services professionals who live and walk the talk of diverse, inclusive campuses far more adeptly and viscerally and vigilantly than many in higher ed. But Wayne and the gentleman who opened the day also introduced terms like misogyny and rape culture to the conversation, leaving me free to deepen that conversation rather than spend my hour trying to justify having it in the first place. Their acknowledgement of sexism and sexual violence as problems within campus cultures was key.

But the very identity positions that enable white Boomer males who sit at tables of power to speak of sexism and sexual violence without being seen as accusing also allow them to reify frameworks that neutralize and distance these phenomena, whether they mean to or not. Talk of hookup culture and social media and values serves to make this a “kids these days” conversation, not a conversation about the imbalance of power and identities in our culture. It makes the problem new. It makes us – the grownups – less complicit.

Let me be very precise. This is not new…it is old school, in the most literal sense. We are simply forced – by virtue of an immersive and intrusive news culture and the rise of risk management and institutional optics – to talk about it.

I talked about this in terms of stories. Stories are the ways in which we understand who we are, and our stories of culture and technologies right now are failing to give us any tools we need to develop productive identities for the world we’re in.

I told a story about obscene phone calls. When I was nine or ten, my mother and I had a caller who harassed us for months before the threat of being traced finally got rid of him. Screen Shot 2014-06-09 at 9.32.07 PMEarly on, before my mother banned me from answering, I heard the deep, heavy breathing on the other end of the line. I suspect he said more to my mother, because I remember the sharp staccato of her voice, fearful and indignant. I knew from my friends that if we’d only had a man in the house he could’ve gotten on the line and scared the caller into going away. I decided that when I got old enough to get my own phone line I’d put it in my initials, not my name…because I was female. I also began cultivating the deepest, most rumbling voice I could. I wanted to be heard.

Of course, by the time I got old enough to have a phone line of my own, call display had largely wrecked the obscene phone call market and its capacity to assert power and create fear without actually facing personal consequences. The heavy breathers had to go underground and wait for the Internet, for underbelly pockets where they could congregate, no longer isolated, and reflect and amplify each others’ fledgling desires to exert power without consequence, to create fear in vulnerable others. The desires are not new. The technologies of our time regulate and constrain the identities we get to try on for size.

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Mount Allison women’s rugby, 1993

So do our cultural artefacts, and our frames of reference. I  told a story about the chant that scandalized Canadian higher ed last fall. I said that while I shared Wayne’s dismay at the fact that it was part of orientation in 2013, I didn’t share his shock: I knew the words. Twenty years ago, at the university where Wayne was later President, I learned that chant at a rugby game.

The student leaders interviewed last fall about the chant said they’d never really listened to the lyrics. I had. I’d heard and understood, just as I understood the rest of the songs that made up the raucous rugby identity: I just didn’t know what the hell to do with any of it, because I did not know if I could object and still belong. The rugby club was the first mixed-gender space I’d found where I did not feel diminished by the fact that I did not interact like a *lady.* Rugby didn’t take itself too seriously, and I thought I had to not take myself too seriously, either. So I sang along and I drank along and I tried to straddle the cognitive dissonance of it all, and mostly I failed and felt prudish and then tried harder. I did not even know it was supposed to be different. I did not know how to get outside it. It was called a tradition and it appeared to be the water we swam in and so I joined in and perpetuated it because I wanted that sense of belonging and I had no role models for a different discourse. And that is not new, either…but in the smallest ways it is shifting. Because peer-to-peer media don’t just de-isolate the heavy breathers, but those on the other end of the line. They allow outpourings like #yesallwomen as much as they allow forums for MRAs and PUAs. They allow those of us who work on campuses to connect and engage and try to set different frames of reference for campus identities, different examples, different discourses for belonging. They will not magically solve anything. But used well, they can be the kind of signal that enables people – male, female, whomever – to begin to be able to think about objecting, and changing traditions, without having to give up hope of belonging.

Or so I said Saturday. In the end, that talk didn’t feel nearly so risky in the delivery as I’d feared and I was heartened and for a minute I even thought, “maybe it’s not so hard to have this conversation after all.”

Then George Will popped up in The Washington Post yesterday. And I laughed at my naivete and realized this conversation has barely begun.
***

You’ve probably seen the article by now, deriding “the supposed campus epidemic of rape: aka “sexual assault.” Note the scare quotes. That’s the tone of the whole piece: “micro-aggressions” and “survivors” get the same contempt. The article conflates the recent trigger warning kerfuffle with an overall moral panic about how progressivism has made everyone on campuses “hypersensitive, even delusional, about victimizations.” Will asserts that victimhood is a coveted status on American campuses, one that now confers privileges.

I won’t bother to explain that it is not a privilege but a human right to assert that one is not just a sexual object, even when one is treated that way. I won’t bother to explain that when one DOES assert this right one is often treated to the very questionable privilege of being publicly excoriated and shamed by people like Will himself.

(I will bother to explain – to all of us, even the most active in peer-to-peer communications – that when the surge of people talking about structural grievances like racism and sexism and rape threats and able-ism and the right to speak from identity positions we do not happen to fully understand, share, or agree with begins to sound like victimhood as privilege, we might want to hold that judgement. Because yes, identity and power politics are messy and conflated right now. Yes, it can make some of us with actual structural privileges in the matrix of societal domination feel unfamiliarly – even unfairly – silenced in arenas we are unaccustomed to, and yes, some people will navigate these new discursive regimes in ways that are sensationalist or distasteful or whatever. This is the price of a performative public sphere. Nobody gets to be neutral).

But the privileges of victimhood are not the conversation Will is actually in. He’s in the conversation about who has the right to do what to who; the conversation about what we uphold as unwritten codes of whose bodies and actions and decisions count. This is smack in the middle of Todd Akin “legitimate rape” territory. This is about the privilege to exert power without consequence, to maintain stability in the categories of who counts as a vulnerable Other. This is an old conversation, but one we didn’t have to have publicly for a long ol’ time because respectability politics is powerful, silencing stuff and belonging has long been the price of speaking back.

So I’d like to thank George Will for prompting me to take my keynote from Saturday public. Again, let me be very precise. This issue is not new, and the only privilege here is the privilege that Will is daring us to wrest from him, in Charlton Heston “from my cold, dead hands” style. He may dismiss the #survivorprivilege hashtag that arose in response to him. But he cannot silence it. And as someone who has worked on higher ed campuses for the past fifteen years, I see that as a positive beginning.