the morning after we all became social media gurus

One morning, all my friends woke up as experts.

Or rather, thanks to years of what academia had mostly framed as the gauche and wasteful habit of talking excessively to people who lived inside our computers and iPads, many of us whose social and work lives had merged somewhere in the ether of that Third Place/Space woke up with workshops to give, because…academic service. When what was gauche and time-wasting yesterday is The New Black today, it’s handy to have a vanguard of self-taught experts to teach everybody else how to play along.

But what are all these workshops doing, in the context of the academy? Mark Carrigan posed the question of social media as fashion or fad on Twitter this morning. I retweeted his post. We ended up in a conversation that eventually included another three or four colleagues, from a few different countries. THIS is how social media actually works for me, when it works.

These excerpts carry the gist of the conversation better than I can encapsulate. They also raise questions that I think all of us passing as social media gurus – however unwillingly – in the academy need to grapple with, and soon.

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  •  Are the workshops helping…or just making people feel pressured to Do Another Thing in a profession currently swamped by exhortations to do, show, and justify?

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  • Does the pressure over-emphasize the actual power of social media and encourage people to dig in against it as some kind of new regime, without necessarily having the experiential knowledge to judge whether it could have any value for them?
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  • How SHOULD we count digital and networked scholarship within the academy? Should we count it at all?
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FWIW, I think we should, but I’m very wary of how. And so I wonder what happens the morning after we all wake up as experts, so to speak.

I feel like I’ve been here before. Yesterday afternoon, somebody tweeted an old post I wrote four years ago, back when I’d had a personal blog for years and was trying to understand the shift I was seeing in the economy of social media, from relational to market.

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It was the words “a path into the machine” that gave me a sense of deja vu.
Because one morning back in about 2008 all my friends woke up as social media gurus. We’d been hobbyists and bloggers and it was kind of wonderful but faintly embarrassing to talk about in polite company and then BOOM people started appearing on Good Morning America and it gentrified and stratified fast.

Switch out “brands” for “institutions” up in the pull quote above and we are living a parallel moment in academia, just a few years late. And the the many-to-many communications that the networks were based on risk, once again, being instrumentalized into something broadcast-based and metrics-driven that misses the whole point.

There has been plenty of excellent – and necessary – advocacy for the inclusion of digital, public engagement in academic hiring and tenure and promotions and our general sense of what counts as scholarship.

But the practices that get encapsulated as digital scholarship or networked participatory scholarship straddle two worlds, and two separate logics. One is the prestige economy of academia and its hierarchy and publishing oligopoly and all the things that count as scholarship. The other is social media, which has its own prestige economy.

The overlap goes like this, IMO:
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I never liked Klout’s reductionism to metrics – scale of account, reach of posts. Yet the thing that these two spheres share – their common language, so to speak – is metrics. And while those of us engaged in the complex logic of influence and prestige in academic Twitter *get* that the ephemerality of a tweet that goes viral isn’t the same as a reputation of smaller scale over time, nor does a broadcast account operate on the same terms as a reciprocal account, metrics divorced from context – either on Klout or in citation counts and h-indexes – do NOT get that.

So if those of us giving workshops to the academy about social media don’t make it really clear that it’s more than metrics – and don’t give people the experiential opportunity to taste what a personal/professional learning network (PLN) feels like and can offer – we have only ourselves to blame when the academy eventually tries to subsume social media into its OWN prestige economy.

The morning is now, kids. It’s been now for a little while but it won’t be forever. Seize the day.

How do YOU think we can best engage scholars and institutions in networked scholarship without selling the farm?

In Abundance: Networked Participatory Practices as Scholarship

The second paper from my thesis came out last week, in IRRODL.

I tip my hat to IRRODL…there is something truly lovely about publishing a paper on networked scholarship and being able to share it immediately and without barriers. In actual networks. Here’s the link, Twitter – BOOM. Here you go, Facebook – right there for all the people I went to high school with to enjoy. Whatever. Right there. Just like…like the internet actually works in scholarship!

Oh right.

I didn’t even have to pay any highwaymen hybrid open access rates, which is a blessing, as my institution does not offer funds for that and I enjoy being able to feed my children and other frivolities. I obviously do not understand the oligopoly that is academic publishing. I do, however, understand not paying thousands for things that can – broadly speaking – be accomplished for free. I’ve been trying not to do that for a way longer time than I’ve been playing this academia game.

Sometimes when I read the stuff that comes through my Twitter feed, I actually get the impression that we – “we” being the sub-species homo academicus, seldom the sharpest knives in the drawer of life, oddly – might slowly be getting it. Academic successs is not a lottery, I read today, but a rigged game rife with implicit bias and discrimination. Why, my stars! And then I saw, in black and white, words that said citation metrics “should never be used as the sole criterion to evaluate academics” and I swear little cherubs started singing in my ears.

But while these messages may be making their way through our Twitter skullz they are still not the dominant narratives of a profession in which digitizing journals – thus getting rid of the cost of paper and distribution – has actually resulted in a HIGHER concentration of scientific literature in the hands of a few major for-profit players, even though all the reviewing is done for free by academics who often don’t even have contracts that cover service labour anymore. Uh, brilliant system, guys. I’ll take Boardwalk, please!

And it’s worst in the social sciences…which *mutter mutter shoemakers’ wives something something.*

But we cling to the academic publishing system because it’s a prestige economy. It’s our prestige economy, dammit. And apparently they will have to pry it from our cold, dead, mostly-precariously-employed hands because there seems to be far more attachment to the impact factor of prestigious journals than to the possibility of changing things.

This logic would tell me that open publishing and networked sharing are not in my interest, because they do not fall under the purview of the narrow circle of “what counts” drawn by impact-factor-focused publishing. Yet that impact factor primarily counts because it’s supposed to increase citations and that‘s supposed to count because it’s supposed to help me snag one of the last remaining tenured professorships from the Mad Max landscape of contemporary higher ed…and do please send your tenure lines my way, friends. But. BUT.

This paper is about networks as sites of scholarship. Already. Not some kind of proto-scholarship but actual sites of scholarship of discovery and scholarship of integration and application and teaching – all Boyer’s (1990) categories for the profession. Plus, many participants indicated that their networked scholarship actually fulfills Boyer’s additional vision of a scholarship “beyond the hierarchy of functions” – a more inclusive, comprehensive and dynamic approach to professional practice. Networks are admittedly still supplemental sites, for the most part, because few paying scholarly careers are to be eked out here, and the odds remain slightly better in the institutional game. But in a world where the capacity to distribute ideas no longer requires paper, or printing, or the oligopoly of an Elsevier, it might be cool to at the very least try to reward the IRRODLs of the world and their other handy, hey look you can click this and there’s a paper right there at the end of that link! ilk. It might save our institutional libraries from bankruptcy, even. Maybe.

I probably shouldn’t be saying this out loud. I should be sleeping. I got in a car at 7:10 this morning, fluffed and buffed and ready to give a talk, but my jetlagged body was still under the impression it was shortly after midnight and even though I had practiced deep yogic breathing in my hotel bed for two solid hours I was awake. All. Night. Like Thelma in Thelma and Louise, awake with the kind of raw adrenalin that comes to some when they’re on the lam or me, apparently, when I cross the Atlantic. So now it’s 2am again here. And I am punch-drunk from lack of sleep and from the deep cognitive dissonance the academic publishing monopoly triggers in me, so I will just shut up now and say hey, pssst, click this link if you’re interested in how networks do some of the work of scholarship because the paper is RIGHT THERE, you guys. Because internet.

Magick.

what’s next? care, vulnerability & disclosure – a research project

So. Flanked by my children, who have shared their childhoods with the gestation of my Ph.D – a rather demanding sibling – I trotted across the UPEI stage Saturday and had this fancy hat bestowed upon me.

I am now either a right official Ph.D or Head of Gryffindor, one or the other. Either way, it was officially my mother’s very Best Day Ever.

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With the end of a Ph.D comes one question – “what’s next?”

It’s an entirely reasonable and utterly terrible inquiry. In spite of increasingly-regular calls for changes, the long road of the Ph.D tends to veer to the straight & narrow production and acculturation of scholars to a profession that, frankly, has little room for them. Not all Ph.Ds want a tenure track position within the academy, certainly. But those that do face pretty grim odds…and have for some time. And while work in industry may be a far more lucrative option for some, opportunities vary drastically depending on discipline and geographic location and mobility. For those of us based in small, isolated, single-university towns with two young dependents and absolutely zero industry, “what’s next?” tends to be a rather painful confrontation with every Life Choice we’ve ever made.

Unless we get lucky.

I am, for the moment, lucky. I have an ongoing half-time Coordinator’s position at my university, and last week, I began a half-time post-doc with one of the people I like and respect most in my field, George Veletsianos, Canada Research Chair at Royal Roads University. I get to do the post-doc from here in Charlottetown. It’s the kind of research I do best. And so I count myself extraordinarily lucky, even while in the same breath I note that two half-time jobs does not a pension make and Dave & I have big decisions to make in the coming year. We are entertaining possibilities. But for the moment, I get to do good work with people I have great regard for, and I have An Answer to the question, “What’s next?” So glory be.

But there is a safety and security in the public position of “graduate student” that disappears once you get the funny hat. Even if the grad student label is pretty infantilizing for mid-career scholars, it’s still a form of protection against the assumption that you oughtta have a full-time academic job, if you’re any good. Once that student status is removed, you’re left standing naked at the precarious and contingent intersection of contemporary academic employment and the narratives of meritocracy that still fuel a great deal of graduate training. In a prestige economy, it can be risky to acknowledge your lack of prestige. Or your financial insecurity, or your hunger, or your part-time job at Starbucks/Walmart/ that pays the bills.

This is one of the positions that George and I want to explore in our first research project together. It’s a study of disclosure, care, and vulnerability in networked scholarship – an examination of the effects of sharing challenges online.

This is where you come in, dear readers.

We are speaking to people in higher ed about personal and professional disclosures they’ve made within social media networks, and the vulnerabilities and the expressions of care that have resulted, as well as what those experiences have meant for them as individuals and scholars. We have begun by looking at more personal disclosures – physical and mental health challenges, personal losses and life adjustments, identity factors. But my own ruminations on what is speakable online have left me curious about whether it may actually be riskier for scholars to talk about their professional difficulties than their personal ones, in identity spaces as public and traceable and searchable as social media platforms.

So we’re wondering…want to be involved? :)

Our formal invitation is below. The link to the consent form is in paragraph 5…if this research speaks to your experiences in any way, we encourage you to check out the link. Your voice is welcome, and appreciated.

***

We are inviting PhD students/candidates and academics to participate in a research study that we are conducting entitled “Academics’ use of social media: care and vulnerability.”

While the research community has studied the use of social media for teaching/research, we don’t know much about how these technologies are used by academics to share the challenges they face, express their vulnerabilities, and experience care online.

If you have disclosed a personal OR professional challenge that you have faced on social media (e.g. blogged about: being denied tenure, a dissertation committee conflict, or underemployment or adjunct challenges), we invite you to participate in this study.

We believe that these experiences are significant to share and discuss and we would love the opportunity to interview you to learn and write about your experiences.

If you are interested in participating in this study, please visit the following page to read the consent form that provides more details about this project: http://survey.royalroads.ca/index.php?sid=44151

We understand that this topic is very personal and discussing it with us may be difficult. If you have any questions or concerns regarding this study, please don’t hesitate to contact us. We would love to talk to you more about it.

Yours,

George & Bonnie

Dr. George Veletsianos
Canada Research Chair and Associate Professor
Royal Roads University

Dr. Bonnie Stewart
Post-Doctoral Fellow
Royal Roads University/University of Prince Edward Island

the dissertation is done; long live the dissertation?

There is a little nook in the Dallas-Fort Worth airport with four black leather armchairs along the back wall of a 10×10 room. I finished my Ph.D in one of those chairs, last weekend.

I mean finished finished, as in the summative completion of the document that somehow is meant to stand in for nearly five years of my life’s work. I actually defended the dissertation the week before, with a livecast public presentation, two+ hours of good, challenging questions…and a lovely Bowie reference from my Supervisor…then twelve long minutes waiting in a hallway and a handshake and hug from my Defence Chair and the words, “Congratulations, Dr. Stewart!”

I exhaled. Celebrations all round.

But there were still a couple of tiny revisions, due upon my return to PEI if I wanted to make my mother happy and walk across the stage for May convocation. And in the interim, a plenary and sessions to deliver at #et4online in Dallas and a talk at UT Arlington’s LINK Lab and a NINTH (how did THAT happen?) birthday for a boy who is one of the joys of my life and so I found myself in that DFW armchair, tidying up formatting and re-thinking methodologies and preparing to freeze it all in the amber of .pdf to live forever in library stacks.

I pressed “save.” I looked around. No choirs of angels materialized to sing “hallelujah.” And I thought…yep. Not with a bang, but a whimper. Or something like that.

The truth is, though, the quiet was fitting. This final form of my dissertation has felt more like a tactical necessity than a living thing.

It’s because I don’t actually expect anyone to read it.

This is no false humility, kids. I believe in making my learning open and accessible, so I’ll put a pre-print of the full .pdf up online later this week for any brave souls who want to show me up as wrong. And hey, this research process has been rich and meaningful and funded in part by the taxpayers of Canada, so if reading 150-page documents is your bag, be my guest.

But the thing is, I wrote my dissertation as a three four paper thesis. And much of the work is already out there, living and doing its thing in the world, whatever that is. The first paper is out and getting traction thanks to #tjc15 and an Inside Higher Ed knowledge translation piece, the second is in press, and I condensed the conclusion fairly drastically for Hybrid Pedagogy. I’ve been talking about pieces of this research and its findings in presentations for a year now. A part of me likes it better in presentation form than I do in writing, even if some of the nuances are lost.

That part of me – the part that wants you to see the slide deck more than I want you to read the final bound tome, or its online equivalent – recognizes its own blasphemy. I own the blasphemy. As Haraway says, “blasphemy has always seemed to require taking things very seriously.”

I take research seriously. Last week, I had a fascinating and somewhat heated conversation about research with my #dLRN15 (October! Stanford! Can you come?) co-planners and colleagues George Siemens and Kristen Eshleman as we sheltered from a Dallas tornado warning in the corner of a coffee shop. My contribution to the discussion consisted mostly of running around in full Chicken Little mode shouting WE’RE ALL GONNA DIE!…but the upshot, from less panicked minds, was that there’s tension between:
a) the need for research as leverage at the decision-making table of higher ed, where capital, technosolutionism, and hyper-rationalization currently reign supreme, and
b) the need for any changing conversation – the (*cough*) humble goal of #dLRN15 – to engage and include more voices than only those who can speak in research terms.

I think of research as important both as knowledge AND as leverage…my work is all about the idea that “what counts” in higher ed is complex and ever-shifting; a contested crossroads of narratives and practices and allegiances. I am old-school in one sense: it is the vestigial logic and spirit of public education and learning as a good in itself that drives my work. Yet I am not sure that the language of research in its traditional forms is always fit to grapple with the logics of business and media that hold increasing sway in the academy.

I am not trying to get rid of traditional forms. But their capacity to (sometimes) leverage a seat at the table shouldn’t excuse us from looking at their communications capacities and limitations, as well, and from pushing to legitimate other forms of expression that could contribute to the conversation – and the crossroads of what counts. I loved this piece on Beyond the Dissertation as Proto-Monograph, not because there’s anything inherently wrong with monographs but because they hold such a place of dominance in the training of Ph.Ds as researchers, and I’m not sure we serve our own survival as researchers by sticking primarily to long-form texts deeply bound to their print origins.

I’m proud of my dissertation, such as it is. I’m willing to have the full document sit out in the open, a testament to what I thought and found and was able to spit out at a particular time, in a particular form.

But in the end I’m more excited about continuing to work through those ideas here, in blog form, and in slides and talks, and as contributing premises to new research. Onward. Out loud.

I’m curious: how do YOU prefer to take in research and/or new ideas? 

Open to Influence: Academic Influence on Twitter, The Short Version

The Preamble:
I am the sort of person who was born to be elderly and didactic. Deep in my nature lurks the spirit – if not the vocabulary – of a teeny, slightly melancholic sixth cousin of Marcel Proust hankering to wax pensively about the eternal nature of change and What Once Was. Inside my head, it’s all Remembrance of Things Past, all the time. Not because I’m nostalgic – je ne regrette rien! – but because this appears, even at midlife, to be my only wayfinding strategy; reflective recall is how I make sense of the world.

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So I cannot leap back onto the blog after four months of TOTAL SILENCE without spitting up metaphors. I am surfacing from the thesis. I am almost at the finish. I am beginning to get my voice back; my feet back under me. You would be forgiven for thinking I’ve been engaged in some kind of strange swimming marathon. Or drowning. Because both are true in the ways that matter even through really I’ve barely left my couch in three months. Back about mid-November I embarked on the gradual withdrawal from everything except my thesis (and working and parenting and – sadly – shovelling SEVEN FEET of %#&*(ing snow). And it is done and submitted, which is still surreal to me. It is three papers and another forty-odd pages and has itself a fancy title and will be defended in April, warts and all. It is about scholarship in the context of knowledge abundance and how online networked practices intersect with/assemble with institutional practices in terms of influence and engagement and attention, in particular. It is basically a slice of a particular cross-section of academic Twitter circa early 2014. And it is done (I never really actually thought it would be done). Done.

The first paper of the three that comprise the body of the thesis was actually finished and submitted back in July, which feels like a misty past now, The Time Before. That paper came out today and the pre-print is here if, like me, you don’t actually have access. And below I am going to break it down into the Very Short Version in case reading 38 pages isn’t what you’re on about.

But this is The Preamble and elderly didactic cousin-of-Proust me just wants to chew upon how different it all was when all my words were being lined up tidily for academic digestion. I nearly choked getting them out. I nearly choked on having no time to think in This Voice, because I had to give up most of my tweeting and all of my blogging to get the thesis finished and yet in doing so I gave up my primary wayfinding and sensemaking processes and that felt exactly as untenable as you would imagine and it was all *almost* as ironic, to me, as the fact that my first paper for the thesis is about openness and networks in a closed journal. But you may as well laugh as cry, right? I made each of these irreconcilable choices. These are the contradictions of our time and even researching them has not helped me navigate them remotely cleanly or well. I do not know what all this means for my future in whatever academia is becoming but I do know that writing in my own voice gives me joy and not writing in my own voice breaks my spirit and I do not think I want to slide so far away from the networked side of things again for awhile yet. And still.

Je ne regrette rien.

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The Paper, SHORT VERSION:
This paper is about what counts as academic influence on a platform like Twitter.

Influence is how we determine the reputation and credibility and essentially the status of a scholar. There are two ways we assess influence: first, there’s the teeny little group of people who understand what your work really means. Then there’s everybody else, from different fields, who piece together the picture from external signals: what journals you publish in, what school you went to, your citation count, your h-index, your last grant. Things people recognize and trust. It’s a complicated shorthand.

And now, in the mix – against a backdrop of knowledge abundance and digital technologies and the fact that nobody needs to go through a gatekeeping institution to contribute to knowledge anymore – Twitter. This paper explores what circulates or counts as influence and credibility in academic Twitter, and in networked participatory scholarship more broadly.

The paper concludes that scholars assess the networked profiles and behaviours of peers through a logic of influence that is – at least as yet – less codified and numeric than expected. Participants in the study did perceive relatively large-scale accounts as a general signal of influence, but recognizability and commonality are as or more important than quantifiable measures or credentials.

The paper suggests that the impression of capacity for meaningful contribution is key to cultivating influence and the regard of actively networked peers. The value and meaning of that sense of contribution is tied in part to the ways in which network signals operate individual to individual – more on that in papers #2 and #3 of the thesis, as well as its conclusion. The value is also, frankly, in the fact that we can see our signals received, in networks, in real-time. Never underestimate the power of people listening.

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Key messages from the findings of the paper:
1. Metrics matter, but not that much

2. Scale of visibility (ie having a large account and a large active reach) is a signal of influence but also a weird and complex identity space

3. The intersection of high network status with lower or unclear institutional academic status is also a weird and complex identity space

4. The perception of someone’s capacity for contribution is created and amplified by common interests, disciplines, and shared ties/peers

5. Institutional affiliations aren’t considered that important by active Twitter users (unless they’re Oxford)

6. Automated signals indicate low influence

7. Digital networks offer scholars a sense of being someone who can contribute…in ways that the academy does not offer. (The academy offers other ways. But this paper focuses on the signals and lived experiences of networks.)

If you want to read the rest, there’s lots. The official article is here, and the open pre-print is here. Your feedback and your thoughts and your ideas are very welcome. :)

The Post-script:
The fourteen participants and eight examplars who stepped forward to be a part of this research…I thank all of you hugely, for your time, and your teaching, and mostly for your trust.